Knowledge Base category "FTP / File Manager"

Why does the login to additional FTP account fail?

If you have created additional FTP accounts and experience any login problems, please double check i...

Where is the configuration file for my script located?

We have compiled a list of configuration file locations for most popular scripts: 4Images Gallery /...

How to make directory/file writable?

To make a desired directory/file writable, simply change file permissions to 775, if you want everyo...

I can not extract .rar files via cPanel file manager

Unfortunately, .rar files cannot be extracted on our shared servers. Please re-upload a .zip or .tar...

How do I extract compressed files?

To extract rar/zip files, please use the "Extract files from archive" feature in your File manager....

How to auto configure FTP client?

In order to configure your FTP client, you'll need to download and install an FTP client: FileZil...

I see 'Warning: ftp_mkdir() failed' error

In order to fix this error please run the 'Fix File Ownership' tool from your control panel. This wi...

Can I enable anonymous FTP connections?

Hostinger does not support anonymous FTP connections for security and performance purposes....

I'm not able to delete folder from file manager

If you are trying to delete file or folder from your File Manager and you receive an error like "You...

Can I use your hosting for storage?

Our Shared Hosting plans are specifically meant for website hosting only and should not be used for ...

I use CloudFlare and file manager is not working

File Manger is not working because CloudFlare has assigned you a different IP address. You can acces...

I get "421 too many connections" FTP error

If you use FileZilla software: To limit the number of connections of an EXISTING configured connecti...

Is it possible to change the FTP timeout?

The FTP timeout settings cannot be disabled on our Shared Hosting packages. It has been set to 60 s...

How can I log in onto my account via SSH?

SSH Access is only available if you are using our Premium or Business web hosting service. SSH Acces...

How to create additional FTP accounts?

Multiple FTP accounts are great if more than one user will be accessing your website's files. You ca...

How to set access rights for files and folders with chmod?

With CHMOD you can allow viewing editing and execution rights to your files and folders. These right...

I'm having trouble connecting to FTP, what should I do ?

If you are encountering issues connecting to your FTP, make sure to: Verify that you are using th...

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FTP / File Manager