Vidensbase

Find articles about information features, troubleshooting guides,
and other technical information related to the hosting service Hostinger.

FTP / File Manager

If you have created additional FTP accounts and experience any login problems, please double check i...

We have compiled a list of configuration file locations for most popular scripts: 4Images Gallery /...

To make a desired directory/file writable, simply change file permissions to 775, if you want everyo...

Unfortunately, .rar files cannot be extracted on our shared servers. Please re-upload a .zip or .tar...

To extract rar/zip files, please use the "Extract files from archive" feature in your File manager....

In order to configure your FTP client, you'll need to download and install an FTP client: FileZil...

In order to fix this error please run the 'Fix File Ownership' tool from your control panel. This wi...

Hostinger does not support anonymous FTP connections for security and performance purposes....

If you are trying to delete file or folder from your File Manager and you receive an error like "You...

Our Shared Hosting plans are specifically meant for website hosting only and should not be used for ...

File Manger is not working because CloudFlare has assigned you a different IP address. You can acces...

If you use FileZilla software: To limit the number of connections of an EXISTING configured connecti...

The FTP timeout settings cannot be disabled on our Shared Hosting packages. It has been set to 60 s...

SSH Access is only available if you are using our Premium or Business web hosting service. SSH Acces...

Multiple FTP accounts are great if more than one user will be accessing your website's files. You ca...

With CHMOD you can allow viewing editing and execution rights to your files and folders. These right...

If you are encountering issues connecting to your FTP, make sure to: Verify that you are using th...